About hotel - Kailani Inn, Medan
Kailani Inn Medan offers a comfortable and family-friendly stay in the vibrant city of Medan. Each room is thoughtfully designed with air conditioning, soundproofing, and a private bathroom to ensure a restful experience. Guests can also enjoy in-room amenities such as a work desk, TV, and complimentary WiFi for added convenience.
For dining, the hotel features a welcoming restaurant serving a variety of Indonesian and Asian dishes. Guests can start their day with a halal breakfast buffet or choose from à la carte options, all prepared to suit different preferences. An outdoor seating area is also available, providing a pleasant space to enjoy meals.
To enhance your stay, Kailani Inn Medan offers a range of convenient facilities, including free on-site private parking, an elevator, and a 24-hour front desk ready to assist with any needs. Daily housekeeping, a child-friendly buffet, and full-day security ensure comfort and peace of mind for all guests.
The hotel is ideally located with easy access to popular attractions such as Maimun Palace and Medan Grand Mosque, as well as Medan Train Station. Kualanamu International Airport is also within convenient reach, making Kailani Inn Medan a great choice for both leisure and business travelers.
Terms of stay
Welcome to Kailani Inn Medan. To ensure a pleasant and comfortable experience for all guests, we kindly ask you to review our Terms of Stay. These guidelines are designed to maintain a safe, respectful, and enjoyable environment throughout the property. By confirming your reservation and staying with us, you agree to comply with the following terms and conditions
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
We understand that travel plans may change. Guests are allowed to cancel their reservations in accordance with the cancellation policy specified at the time of booking. Any eligible refunds will be processed based on the selected rate plan and its terms. Please note that cancellations made after the permitted period or failure to arrive (no-show) may result in charges, which could be equivalent to the first night or the full booking amount. For cancellations or modifications, we recommend managing your booking through the original booking platform or contacting the hotel directly for assistance |
Сancellation policy
Cancellations made within the allowed cancellation period, as stated in your selected rate plan, may qualify for a full or partial refund. Any cancellations made after this period will be subject to a cancellation fee, which may be equal to the first night or the total booking amount, depending on the applicable policy.
In the event of a no-show (failure to check in on the scheduled arrival date), the reservation will be automatically canceled and the corresponding charges will apply.
All cancellation requests must be submitted through the same channel used for booking or by contacting the hotel directly. Please note that refund processing times may vary depending on the payment method used